Step 1: Find Your MEID and Password

· Click the User Login button.

· To discover your Maricopa Enterprise ID (MEID), click the New Users – Lookup User ID link.

· Follow the steps on the MEID Lookup page to retrieve your MEID, set your challenge questions and choose a new password.

· Problems retrieving your MEID? Call the 24x7 Blackboard Help Desk at 1-888-994-4433.

· You will use the Student Personal Administration Tool to manage your password.

Step 2: Configure Your Browser

· Before using Blackboard, there are a few changes you should make to your browser of choice.

· Follow these steps if you use Internet Explorer 7.

· Follow these steps if you use Mozilla Firefox.

Step 3: Login to Blackboard

· Go to Maricopa’s Blackboard login page.

· Use your MEID and password to login.

· You will be directed to the My Institution tab. Your courses will display under the My Courses area.

· If your course is not listed, check the start date on your receipt or check the online course schedule. Courses are not available until your instructor sets the course availability.

Step 4: Update Your Email Address

· In order to communicate with your instructor and classmates via email, it is critical to update your email address in Blackboard. The default email address is invalid.

· Follow these steps to update your email address:

o At the My Institution tab, click the Personal Information link under Tools.

o Click the Edit Personal Information link.

o Update the email address field.

o Click Submit.

Step 5: Enter Your Course

· To enter your course, click on the hyperlinked course title under My Courses.

· When you enter the course, you will see a course menu on the left hand side. Use the course menu to navigate your course.

· You should read over the welcoming announcements and thoroughly review both the course syllabus and the course schedule.

Step 6: Troubleshooting

· I can’t find my MEID or login to Blackboard.

o Call 1-888-994-4433, the 24x7 Blackboard Help Desk.

· There are no classes listed once I login.

o You may be trying to access a course that is not available. Faculty control the start date of courses.

o Your course may have been cancelled due to low enrollment. You can check on the class status by going to the class schedule. If your course/section is listed, it is still available. If your course is not on the list, it may have been cancelled. Please call Admission and Records to verify the course status (602.285.7777).

Blackboard Student Guide and Help Materials

· You can get instructions on how to use Blackboard tools from within Blackboard itself. From the Course Tools area of the course menu, click on User Manual for online instructions.

· Use the online resources available from Maricopa’s Blackboard Student Support Center.

· View and print the Blackboard 7.3 Student Guide from the PC Online.