Information Technology

Information Technology FAQ

Feel free to browse the list below to find various support documentation.

Please visit the Phoenix College Cyber Security page for additional information on creating strong passwords and pass phrases creating smart passwords.

Panopto is the Phoenix College solution for easy classroom and presentation recording for web sharing. Below are the installation, recording, and user manuals to help you get started.

If you have additional questions, please call Information Technology at x57200.

Panopto Installation Guide | PDF Download

Panopto Recording Guide | PDF Download

Panopto User Guide | PDF Download

Follow the links below for frequent Gmail issues. (MEID Login Required)

Certain small, easy-to-use items have been designated WILL-CALL equipment. WILL-CALL equipment must be picked up at the Help Desk, and returned by the time specified on your equipment request. IT staff do not deliver or pick up WILL-CALL items.

Examples of WILL-CALL items:

  • Laptops
  • Digital Cameras
  • Boom Boxes
  • Camcorders (with or without tripod)

A MCCCD Property Loan Agreement is available on-line. A property loan agreement is required for all off-campus checkout of Information Technology equipment.  MCCCD property is available to board approved personnel for use as it pertains to MCCCD business.  For more information, check out the MCCCD Administrative Regulations.

All faculty and staff (full-time board approved, part-time board approved, OYO, OSO, adjunct, and temporary) are eligible to request equipment from the Information Technology Department.

Contact Information Technology and request a key. They will loan you the key for as long as you work or teach at Phoenix College. Your key will open the "Black Box" and Instructor Station in any classroom on campus.

Different browser recommendations depending on which service you will be using:

  • Email - Google Chrome
  • CFS - Internet Explorer / Firefox
  • SIS - Internet Explorer
  • HRMS - Internet Explorer