Maricopa Emergency Management System Alert

  CORONAVIRUS (COVID-19) UPDATE – FALL 2020: Classes with September and October start dates are still available. Classes are being conducted online, in-person and hybrid. Student services are available remote/online. Please view the following links for more information.  Maricopa Coronavirus Website  |  CARES Funding FAQs  |  Need Help?  | Remote Services & Support


Administrative Professional

The Administrative Professional Program is designed to provide training for various office support positions. These positions are generally identified as entry level (clerical), information processing, or advanced administrative support. The curriculum incorporates language, people, and technological skills essential for job success.

Office Support courses are available to build skills that can be applied in any office setting. Our classes cover the Microsoft Office Suite - including Word, Excel, PowerPoint and Access. We also offer more intensive classes in Word and Excel, keyboarding classes to improve your speed and accuracy, and an introductory computer class. 

Knowledge and Skills

Skills and knowledge gained in the program include the ability to:

  • Produce business documents such as letters memos, tables, and reports utilizing keyboarding, proofreading and editing techniques. 
  • Apply basic knowledge and skills necessary for a receptionist, including office communication, telephone skills, mail methods, and calendar management.
  • Identify and apply correct grammar, punctuation, spelling and word usage to business documents.
  • Access and use the Internet as a communication tool and as a source of information.

Career and Employment

For information about careers in the area of Administrative Support, visit O*NET OnLine . You can find detailed job descriptions, education requirements, wage and employment trend information.