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  CORONAVIRUS (COVID-19) UPDATE – FALL 2020: Classes are being conducted online, in-person and hybrid. Select (in-person) student services are available in the Hannelly Center and the Library.  All services are available remote/online. Please view the following links for more information.   Maricopa Coronavirus Website  |  CARES Funding FAQs  |  Need Help?  | Remote Services & Support

Desktop Support

Program Overview

Tech support and IT support are on the front lines of business’ and organizations’ technology – and responsible for ensuring their hardware, software, and networks are operating at optimal performance. If you are a creative problem-solver who enjoys computers and working with people, consider enrolling in the Desktop Support program to learn the skills that can help you be competitive in the job market and successful in tech support or IT support.

This hands-on program offers basic IT training in solving today’s high-tech problems in desktop computers, printers, mobile devices, networks, popular applications, and operating systems – employing the very latest innovations while preparing you to adapt to changes that are still on the drawing board. You will learn about computer and network technologies, with special emphasis on data networks, network components, and network use. Upon completing this program, you will be prepared to take the CompTIA A+, CompTIA Network+, and CompTIA Linux+ certification exams, paving the path for a career in tech support or IT support.

Students at any Maricopa Community College may need to complete courses at more than one of our colleges.

Why Phoenix College?

Phoenix College’s Computer Information Systems (CIS) program offers courses ranging from programming and IT training to network introductions and UNIX and Linux operating systems. Our CIS courses are ideal for those hoping to join an IT support team or become a computer support specialist for hire.

PC offers an Associate in Applied Science (AAS) degree and a Certificate of Completion (CCL) in CIS, as well as a Linux Professional CCL.

Next Steps

Discuss your course load with an academic advisor inside the Hannelly Enrollment Center (HC) at our historic, centrally located campus. Future computer applications students may contact the program director, Nicolas Rouse, for more information.