Reporting Work Related Injuries

Reporting Work-Related Injuries

Employee Instructions for Work-Related Injuries

  1. If life threatening injury, contact 911, immediately.
  2. Report injuries to supervisor immediately; but no later than the end of the shift, no matter how minor the incident appears to be.
  3. Contact Tristar Nurse Triage at 1- 833-516-1684.
    • Provide the nurse with your legal name.
    • You will be asked for your mailing address, phone number, and email address.
    • You will be asked for your date of birth and social security number.
    • You will be asked questions about how the accident occurred and the specifics of the injury.
  4. Follow the nurse’s instructions; either self-care or seek treatment.
  5. If treatment is needed, Tristar will direct you to the nearest clinic/facility. Tell the medical facility that you are an employee of Maricopa Community Colleges and that we are self-insured, and our claims are managed by Tristar Risk Management.
  6. Provide a copy of work status (restrictions), if applicable to both the supervisor and Risk Management.
  7. Adhere to work status restrictions; applies to personal activities as well.
  8. Communicate and cooperate with your adjuster, supervisor, Risk Management, and medical professionals throughout the claims process.
  9. Schedule follow-up appointments so that they minimally impact your work schedule.
  10. Attend all appointments
  11. Keep the supervisor informed of work status, appointments, and overall progress.
  12. Provide documentation of follow-up appointments to supervisor and Safety & Risk Control Manager.
  13. Participate in the MTTD program.


Failure to follow any of these procedures may result in:

  • Delay in treatment
  • Denial of claim
  • Out-of-pocket expenses
  • Delay or interruption of wages
  • Disciplinary action