Phoenix College Help Desk
The Phoenix college Help Desk is available on campus, ad virtually, to assist students with technology issues. In addition to assistance with college-provided resources like student email, software, or devices, our help desk can provide basic general technical assistance with personal devices, such as joining the wireless network, software downloads, and some virus or malware removal.
You can reach the college help desk through the following methods:
- Email: helpdesk@phoenixcollege.edu
- Submitting a Help Ticket: https://maricopaccd.sysaidit.com
- Phone: 602-285-7200
- Visiting the New In-Person Help Desk in Fannin Library, beginning 7/18/22.
In-Person Help Desk
The Help Desk will be located on the First Floor of Fannin Library, beginning July 18. From the Library's Main Entrance, make an immediate right for assistance. The Help Desk is open Mon - Thurs, 7 am - 6 pm; and Fri, 7 am - 4:30 pm. Hours may vary during the summer, and on holidays.
24/7 Help Desk
If the Phoenix College Help Desk is unavailable, Maricopa Online Student Center and Canvas Online Support Chat is available 24 hours a day, 7 days a week, 365 days a year. They are available to help with issues related to access (creating accounts, resetting passwords, trouble printing transcripts, etc.), Student Gmail, and Canvas.
You may also call 1-888-994-4433 for additional support, or submit a helpdesk ticket. Self help resources for most college technologies can also be found on My.Maricopa.
MyInfo Web App
Use the MyInfo app to access class schedules, required books, grades, ID card printing balances, and more from any device.